A complete printed version of the costs system training guide for techs. 

🧰 Core Training Docs for Technicians

1. 📘 COST Technician Training Guide

   • Full step-by-step manual for running service calls

   • Covers diagnosis, quoting, communication, and wrap-up

2. 📋 COST Quick Field Reference Sheet

   • One-page summary of pricing formulas, tier structure, labor rates, and markup

   • Fast quote-building and phrase reminders

3. 💬 COST Ethical Sales Script – Field Edition

   • Scripted language to present Basic, Mid, and Top Tiers clearly and ethically

   • Includes answers to common objections and tone tips

4. 📊 COST Three-Tier Pricing Guide

   • Detailed formula for building each tier: labor, materials, markup, margin

   • Profit margin thresholds based on job size

5. 🔧 COST Top 100 Electrical Service Calls Reference

   • Prebuilt tier logic and pricing structure for the 100 most common service calls

   • Helps speed up quoting and ensure consistency

6. 🧾 COST Material List

   • Updated price sheet for wiring, devices, fixtures, panels, etc.

   • Used to calculate material markup accurately

7. ⬆️ COST Upsell & Add-On List

   • Safety-forward upgrades to include in Mid/Top Tiers

   • Helps add real value without sales pressure

8. 🌱 COST Philosophy & Core Values

   • The “why” behind the system: transparency, fairness, empowerment

   • Sets the cultural tone for techs and company alignment